
Stuart Buckley
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Activity overview
Latest activity by Stuart Buckley-
Stuart Buckley created an article,
SA 360 Floodlight setup
Create the floodlight as shown below. This example is for 'Avery' so use your company name instead. PLEASE NOTE: You can use global log in to set it up as it makes no difference at what ...
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Stuart Buckley created an article,
SA 360
Calltracks is able to push conversions directly in to SA360 using a floodlight tag and the SA360 API. To initiate the link please enable the Conversion API in the account. This user must have an ...
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Stuart Buckley created an article,
Listen to your recorded calls
Listen to calls You have the ability to listen to both inbound and outbound calls made by your team. In order to do is go to Calls - > Inbound Calls or - > Outbound Calls (or to see both click on...
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Stuart Buckley created an article,
GDPR 25 May 2018
Setting the parameter window.calltracksCookiesAllowed = true The above parameter is polled by Calltracks every 500 milliseconds. So if it is set to true, then Calltracks will install a cookie calle...
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Stuart Buckley created an article,
Moving a user to a different org level with an outbound setup
If you would like to move a user who has an existing outbound setup you must first disable their setup before you move them. Click on the users outbound link and uncheck the enable boxes for all s...
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Stuart Buckley created an article,
Why are our website numbers not dynamically changing?
If the numbers on your website have worked previously, but now have stopped dynamically changing, this may be because you have hit the Calltracks limit of allowed page views in a short amount of ti...
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Stuart Buckley created an article,
How to set up a destination number or route plan
Destination numbers are the telephone numbers that you want your Calltracks Tracking Numbers (adverts) to point to (be answered at). In Calltracks, these are known as "Route Plans". Usually, in o...
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Stuart Buckley created an article,
Organisation Levels - How to create new locations or departments
Your company's locations and departments are known as "Org levels" within the Calltracks interface. Short for "Organisation Levels". Step 1) As a system administrator you can set up Org levels by g...
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Stuart Buckley created an article,
How to update (and create) a route plan
How to create a new "Route plan" Click on "NUMBERS" -> "Route Plans" -> "New Route Plans" Select the relevant Org Level, Name your new route plane i.e Call Centre. Enter the destination phone num...
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Stuart Buckley created an article,
My calls are not showing in Google Analytics
There are a number of reasons why calls may not show in your Google Analytics account. It is normally an installation issue, a goal that has been set up incorrectly, or the UA ID we have is differ...