Introduction to Calltracks
Getting Started
General Information
Understanding Calltracks
- User profile - Local Manager
- Inbound and Outbound Calls
- Listen to your recorded calls
- Reports Tab
- How to use the performance report
- Campaigns and Adverts
How to...
Administrative
- Organisation Levels - How to create new locations or departments
- How to create Media and Media Titles
- How to create adverts for static numbers
- How to find an advert
- Advert Management Feature
- How to edit and update an existing advert
Reporting
- Report templates for easy reporting
- How to use Saved Reports
- How to use Outbound call reporting
- How to use the Call List reporting tool
- Missed Opportunities and Lost Opportunities
- How can I enable my reporting dashboards?
Telecoms
Analytics + Third Party Integrations
- SA 360 Floodlight setup
- How to Log Calls in Microsoft Ads
- SA 360
- How to Log Calls in Google Analytics
- Linking Google Analytics to Calltracks
- Google Analytics integration for Calltracks
Help with Goal Reporting
- Why is my goal not firing in Google Analytics?
- Google Analytics - Goal Value and personalisation parameters
- How to import the Calltracks Goal into Adwords
- How to import a reporting segment into Google Analytics
- How to create a reporting segment in Google Analytics
- My calls are not showing in Google Analytics
Sales Linking
Frequently asked Questions
FAQs
- Why has my user profile has been disabled ?
- Do my numbers expire if the "End Date" field is populated in the advert ?
- Why can't I see a route plan in my advert?
- Outbound Call Recording not working 'please dial in from the access number'
- Why are our website numbers not dynamically changing?
- Calltracks Cookie Information