How to reset your password

If you have forgotten your Calltracks password, you can reset it on your usual login page. 

 

Step 1) Click on ''Forgot password?'' link as shown below:
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Step 2) The next page will prompt you for your Calltracks username, this is most commonly your email address.  Click ''Reset''.  

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Step 3) A special link for resetting your password will be sent to the email address if it matches a listing  stored for your account. Follow the instructions in the email to then reset your password. If you have not received a resetting email, then the first place to look is in your junk/spam folders.  Still no email? Go to step 5.

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Step 4) When you receive the reset password email, click on the clink and you should be directed to the password confirmation page shown below.  Insert your new password details, following the instructions provided:

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Once you click on ''Submit'' you should be able to log in to your Calltracks account.

Step 5) If no email has come through, then first liaise with your Calltracks representative, who will be able to assist you with your access requirements.  Should this continue to be an issue, then contact support here.

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